Shipping & Delivery

Books travel from our North Country home to readers across the United States. Here is what to expect when you order directly from Stearns Brook Press.

Where We Ship

Direct-store physical orders ship to United States addresses accepted at checkout. International shipping is not available. If checkout cannot offer a service for your address, email hello@stearnsbrookpress.com before ordering.

Shipping Costs and Services

USPS postage is calculated at checkout using your destination and parcel details. Shipping is charged separately from book prices. We do not add a separate packing or handling surcharge. Available services and their prices are shown before you pay.

Media Mail is available only for eligible book shipments. Journals, mixed orders, and other items that do not qualify must travel by an eligible alternative service. Faster USPS options may be available for your address. Any advertised set or shipping discount will be reflected in your order total; free shipping is not automatic.

Processing Time

In-stock books packed by Stearns Brook Press normally dispatch within 3–5 business days after payment and receipt of the details needed to fill your order. This includes eligible signed and personalized editions unless the product listing gives a different dispatch window before purchase. Business days are Monday through Friday, excluding postal holidays.

Processing time is separate from the carrier’s transit estimate. Choosing a faster shipping service changes the delivery service after dispatch; it does not shorten signing or packing time. If you need a book for a specific date, contact us before ordering.

Signed Books and Packaging

Eligible editions offer an author signature at no additional charge. Use the available checkout options to request a recipient name or short dedication; leave personalization blank for a signature only. For an eligible signed set, include any different recipient names clearly with the order.

Books shipped by the press are packed in protective mailers or boxes suited to the order. Please check personalization spelling before checkout and email us promptly if a correction is needed. Changes may not be possible after the book has been inscribed.

Larger Orders and Printer Fulfillment

For more than four unsigned books, school or library quantities, or another bulk request, contact us before ordering so we can check stock and quote the most practical fulfillment option. Printer-direct arrangements, production time, shipping costs, and any separate shipments will be confirmed before you approve the order.

Tracking and Delays

When tracking is available, shipment details are sent to the email address on your order. Carrier delivery dates are estimates unless the selected service expressly provides a guarantee. Weather, holidays, and carrier disruptions may affect transit.

If we cannot dispatch within the stated window, we will notify you, provide an updated estimate when available, and offer the choice to agree to the delay or cancel the unshipped merchandise for a prompt refund.

Address Problems, Damage, or Missing Deliveries

Please check your delivery address before paying. Email us as soon as you notice an error; we may be unable to redirect a package after dispatch. If a package is returned because of an incorrect address, we will contact you about reshipment or other available options and confirm any additional postage before charging it.

If your order arrives damaged, contains the wrong book, or appears lost, contact hello@stearnsbrookpress.com with your order number. Keep the packaging and any available photos while we review the issue. We will help investigate and arrange an appropriate replacement or refund.

See our Refund and Returns Policy for return eligibility and our Terms and Conditions for direct-store purchases. Orders placed through Amazon or another retailer follow that retailer’s shipping policies.